A: When I got my parcel, it had problem. What should I do?

B: Please contact with us at any time before open a dispute or negative feedback.

A: Why it runs such a long time of delivery. I haven't received my item?

B:Please contact us or take your order number to the local post office inquiry with us at any time before open a dispute or negative feedback.

A:If I am not satisfied with the item, or the size doesn't fit, can I ship it back and exchange it?

B: Yes, dear. If you are not satisfied with the order, you can ship it back, but before that please contact us through Email or other ways, after we receive it, we will handle it for you immediately.